Collision Specialist provided and amazing costumer service!
My car looked better than ever and Richard’s courtesy and professionalism made the whole experience an excellent one!
At Collision Specialist they are truly committed to deliver the best service.
I will highly recommend Collision Specialist to friends and family! RO#22337
Hello my name is Rosa Fuentes, I have a repair order # 22064 I would like to start off by saying how please I am to have dealt with a shop like Collision Specialist, Richard Estrada was very pleasant to deal with he was honest and explained the whole repair process with me which made me feel at ease. Richard kept me inform though out the whole repair process once completed my car look better then new he even polished the complete vehicle for me, I highly recommend Collision Specialist for collision repair, as they were recommend to me. Great job Collision Specialist.
My daughter recommended I take my van to Collision Specialists, since she use them before and she was very pleased with the repairs. Richard is such a nice guy and handled my concerns with attention and detail. He repaired my vehicle and his repairs have a life time warranty. He was pleasant to deal with and the price was great. Richard takes pride in his business and does not take short cuts. He is the best in the auto body work business. I will reccommend them to friends and family. Thank you Collision Specialist staff and Richard. Helen Lucero. RO #22126
Richard’s extensive experience in the auto/collision/paint industry is evident in his knowledge and the expert guidance he so freely provides. Exemplar customer service is very important to him and this business philosophy is immediately conveyed. He is very responsive with estimate inquiries, doesn’t cut corners when it comes to safety, and you can always anticipate an honest, competitive parts/labor estimate based upon thorough research. His company mission is prominently posted as you walk through his business doors. He is fully present when addressing client needs. I learned of Collision Specialists approximately 6 years ago when I obtained a referral from an insurance agent. He took on a large project with a low profit margin as it was a complete out of pocket endeavor. I was very pleased with the workmanship, well worth my investment. I recently reached out for a small job estimate and it didn’t surprise me to obtain a timely response and several call backs based on Richard’s research. This industry can be very intimidating for women. Without reservation, I highly recommend Richard and his team for such an endeavor!
Richard and his crew do the best body and fender work I’ve EVER had done, EVER
Attention to detail and smooth paint have always made me very happy, if it’s dented have THEM fix it.
I had my brand new Lexus 350 only 2 months when I had to bring it in to Rich. I had used Collision Specialist, Inc before for my old car repair and was very pleased with the results.
Rich is a great guy. He doesn’t gouge you, and is very fair in his pricing. I had gotten 3 estimates and Collision Specialist, Inc was the best. I had him work on the car while I was out of town and he had it completed when I returned even though he had spent 3-4 days trying to get the “new” paint
color just right. He even had paint salespeople trying to help him determine the right color paint.
Rich is very particular and would not settle for any color he did not think was right. He thought it would be a 3- step process and it turned out to be a 4-step process I am totally pleased with the outcome and would HIGHLY recommend Rich at Collision Specialist, Inc.. RO #22305
I came in with a problem after a quick phone call and they took care of me immediately. After giving me the estimate they ran into addotional problems but never raised the estimate. I would definitely use them again and will tell others about their honest and friendly service. My car looks great.
RO # 22137
Collision specialist service was absolutely excellent! Richard personally dealt with every detail showing professionalism and empathy towards the situation. Richard’s involvement was consistent from beginning to end. His kindness and attention to detail made the experience smooth and stress free.
He personally delivered the car, once again showing care and true customer service.
- Michael Sullivan reviewed 1 year ago
- last edited 1 year ago
When my wife told me I needed to buy a new truck because it looked so horrible I came up with another solution. I found Rich at Collision Specialist and had him bring it back to life with a new paint job. Attached is a photo of what I saw as I drove up to his shop. It looked amazing and just like it did when it came off the showroom floor, I could not have been happier. Thank you Rich, you are the best!
I have used Richard and his crew many times for my repairs and they do an excellent job.
When my running board fell off my Ram Truck, I knew exactly who to take it to for repair.
Richard is honest and does top notch work. The running board is now attached to the truck better than when it came from the factory.