A-Authentic Garage Door Service Co. is now locally owned and operated right here in Tucson, Arizona. Open Monday-Saturday. We strive to provide prompt, professional services. We are licensed, bonded and insured. ROC#317310
As a community minded company, A-Authentic strives to serve all of Tucson with the best service possible in Garage Door Repair and Installation. A-Authentic is involved with the community and loves to help their neighbors out by providing affordable, professional options when it comes to garage door replacement, repair or standard maintenance.
A-Authentic is a family owned and operated garage door repair and installation company. Raymond and Dallerie are the owners; one technicians they employ is their son Flint; and another is their son-in-law, Jake. Jade, their daughter, also works in the office, while their other daughter Nikole helps with marketing.
No matter who built your house – Lennar, KB Home, Richmond American, LGI Homes etc., the garage door is one of the biggest – and most obvious – pieces to it. After 10 years in the Tucson climate, your door, including the springs, will be showing signs of wear and tear. Now is the time to keep ahead of maintenance. We service all makes and models of garage doors. We install LiftMaster garage door openers, including the MyQ technology; Amarr, UDT and Clopay doors.
- Garage Door Repair
- Garage Door Installation
- Garage Door Replacement
- Lift Master
- Spring Repair
- Garage Door Accessories
Excellent experience. I called them at 7:30pm on a Sunday and spoke with a professional operator who was able to schedule me in for the next morning. Josh arrived promptly and was very professional. He offered two solutions to my garage problem (less and more expensive) and let me make the decision. When the job was completed, he even replaced the light bulbs on the motor and showed me how to keep the door opening efficiently throughout the year (it’s the little touches that count). He indicated what may need to be done in the future but didn’t pressure me into getting it done that day. The garage was fixed at a very reasonable price, and I have nothing but positive things to say about this company. Go to them with any garage needs.
– Pluto Z.
Did a fine and quick job repairing our broken garage door and key pad. He was on time and very helpful.
I was offended, however, in his blatant disregard concerning my request that he wear a mask in my presence.
I understand it’s hot out and masks are not comfortable, but I’m a 68 year old retired physician and masks are
protective to the person you are speaking with, not the other way around(I wore a mask). I think you’re setting
yourselves up for liability if you ignore the customer’s wishes in this regard.
Prompt. Fair Price, Professional
So most companies regardless what company or call they insist for you to purchase and replacement instead of doing the due diligence of trying to first determine the issue. Well kudos to Jake from A-Authentic garage door service. He was very professional, customer service oriented, knowledgeable, friendly but most important he was thorough with explaining my garage door issue and laid out all my options. He allowed me to make the final decision without influencing my decision. He was about having a lifetime customer. We decided to go with a new garage system because ours was 14 years old. Although, one of my options was going to cost $150. We figure go the new way and avoid potential arising issues for n the near future. Jake is a great asset to A-Authentic garage door service. Thanks again Jake!
Response time was excellent. They were very thorough, professional and cleaned up when done. I would highly recommend them.
– Elsie G.
I’m so glad I talked with my neighbor about her new garage door opener. I had been having problems with my nine year old unit and it finally quit – on a Sunday. My neighbor highly recommended this company, so I called on Sunday afternoon and got an appointment the same day. And no extra charge for being on Sunday! My technician Jake is knowledgeable, efficient, and courteous. He installed the new opener and keypad, tested everything, and explained to me how to operate the new components. He took away the old unit and left everything clean and neat. The price was very reasonable. I am very happy with the service I received. I highly recommend A-Authentic Garage Doors, and especially Jake.
AMAZING! Called in the morning and they scheduled a time that same afternoon. The office called to confirm the tech was on his way later in the day. The technician Jake was very courteous & polite. He explained to me the problem and went to work on it right away. I am very pleased with A-Authentic and will recommend them in the future.
Buyers on my house were being nitpicky about weatherstripping at the bottom of the door – because the house is older, new weatherstripping would have been a special order that would have taken a few days, which I didn’t have.
Hector replaced the clip and put in new weatherstripping in less than half an hour after arriving! He was professional and sent me before and after photos of the work so I could send them on to the real estate agent.
– Kacy V.